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How are your goods and services priced?Goods: When pricing my handmade items, I consider several factors: The weight of the clay used to create the piece. The cost of glazes, especially if they include special effects or unique finishes, which can be more expensive. My hourly wage of $20/hour for the time spent crafting, from sculpting to finishing. A small tax fee to account for end-of-year taxes. All these factors are combined to provide the price displayed on the website, ensuring transparency and fair compensation for the effort and materials involved. Services: For my services, pricing is based on: The cost of materials needed for the session or event. My hourly wage of $20/hour for preparation and time spent working with you. A mileage-based travel fee for events or sessions outside my local area. This breakdown allows for flexibility and customization, ensuring every service is tailored to meet your needs while reflecting the true value of the work involved.
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I’m new to ceramics/crochet/painting. Are your workshops beginner-friendly?Absolutely! My workshops and classes are tailored for all levels, from beginners to experienced artists. I provide step-by-step guidance and plenty of creative encouragement, so you can enjoy the process regardless of your skill level.
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What is the turnaround time for custom ceramic orders?Custom ceramics are carefully crafted and fired, which can take time. Please allow 3-5 weeks for completion, depending on the complexity of the piece. I’ll keep you updated throughout the process and ensure the highest quality for each item.
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Do you offer bulk pricing for large orders?Yes! For bulk orders or wholesale inquiries, please reach out directly. I’d be happy to discuss pricing, timelines, and customizations to suit your needs.
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What should I keep in mind when requesting a custom order?When placing a custom order, consider details like color, size, and style preferences. It also helps to share any inspiration photos or ideas you have. The more details you can provide, the better I can capture your vision.
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Do you offer gift cards?Yes, e-gift cards are available! They make a perfect gift for anyone who loves art, crafting, and custom creations. Gift cards can be used toward any product or service on my site.
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Where can I find updates on new products and blog posts?Sign up for our email list to get the latest on new product launches, blog posts, and creative inspiration! You’ll be the first to know about exciting updates and upcoming events.
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How do I care for my ceramics to ensure they last?Handwashing is recommended for most ceramic pieces to prevent any wear and tear. Avoid extreme temperature changes to prevent cracking. I provide in depth care instructions with each order, so your items stay beautiful for years. Food Safety: All ceramics are made with non-toxic glazes that are food-safe, but please note that it’s important to hand wash your pieces to preserve their integrity. I will specify the glaze and materials used for each product, ensuring you have all the necessary information to enjoy them safely. Microwave & Oven Safety: Handmade ceramics are not always microwave or oven-safe. Some glazes may contain metals that could cause a fire or heat damage. Always avoid exposing your ceramics to direct heat sources like microwaves or ovens. Storage & Handling: To prevent damage, store ceramics carefully. Avoid stacking mugs, as this can damage the rim, and use a plate rack to evenly distribute weight for plates. Be mindful when moving pieces between hot and cold environments, as rapid temperature changes can cause cracking. General Tips: Avoid Extreme Temperature Shifts: Never move a piece directly from hot to cold (e.g., from the microwave to the fridge), as this could cause cracks due to the sudden change in temperature. Handle with Care: Always store your ceramics in a safe place, away from children or high-risk areas. While these pieces are durable, they should be handled gently to avoid chips or breaks.
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What is your return policy for custom work?Since custom pieces are tailored to your specifications, they are non-refundable. However, if you receive an item that is damaged or not as expected, please contact me within 7 days, and I’ll work to resolve the issue.
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Can I book an in-person class or workshop at my home?Yes! I offer at-home art experiences where I bring supplies and guide you and your guests in crafting. Whether it’s glazing pottery or painting, we’ll create a customized experience for you. Contact me to discuss availability and any travel fees based on your location.
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Do you accept international orders?Yes! I’m happy to ship internationally. Please note that delivery times may vary depending on your location, and additional shipping fees will apply. I’ll provide tracking information once your item is shipped so you can monitor its journey.
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